Dispatch Timelines
- ➡️ All products are made to order.
- ➡️ Domestic (India) orders are typically dispatched within 3–4 working days.
- ➡️ International orders are typically dispatched within 7–8 working days, subject to courier schedules and customs requirements.
- ➡️ Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timelines (Post Dispatch)
- ➡️ Metro cities (India): 7–10 business days
- ➡️ Rest of India: 10–14 business days
- ➡️ International Orders: Transit times vary by destination and courier. Standard delivery is usually within 15–30 business days, though customs clearance or postal delays may extend this.
Note: Delivery timelines are estimates. Delays may occur due to public holidays, strikes, customs checks, extreme weather, or courier server issues (e.g., India Post tracking lags). These are outside our control.
Shipping Charges
- ➡️ Free shipping on all orders above ₹600 within India.
- ➡️ Orders below ₹600 incur a ₹60 shipping fee.
- ➡️International shipping charges are calculated at checkout based on destination and package size/weight.
Tracking & Notifications
- ➡️ Once your package is packed and handed over to our courier partner, you will receive an email/WhatsApp update with tracking details.
- ➡️ Please note that in some cases (e.g., India Post International), tracking servers may show delayed updates even while the parcel is in active transit. Customers may also track their parcels with their local postal system once the package reaches their country.
Failed Deliveries & Returns
- ➡️ If the courier partner is unable to deliver and the shipment is returned to us, we will initiate a refund for the product value once the package is received back at our facility.
- ➡️ Shipping fees (if any) are non-refundable.
- ➡️ If a customer is unavailable to accept delivery after multiple attempts, the package may be returned; re-shipping will incur additional charges.
Customer Support
- For any concerns with shipping or tracking:
📧 Email: [email protected] - 📱 WhatsApp: +91 99024 77766 / +91 98868 35202
- We are here to assist, but kindly note that courier timelines, customs processing, and postal server delays are outside our direct control.