Cancellation Policy
- All our graphic kit products are made to order since we offer personalization. Another factor that comes in is the fact that the graphic material needs to be applied within 40-60 days of production.
- Based on the above factors, the cancellation needs to happen within 6-8 hours after placing the order.
- To help confirm the cancellation fast, you can notify us of the same by dropping a message on the following whatsapp numbers – 9902477766 or 9886835202.
- Order number and product details need to be mentioned.
- We will refund the amount via the payment gateway back into the source of payment.
- The refund time could be between 2-15 days.
What should I do if my payment fails?
- In case of a simple error where no amount was deducted, you can try making the payment again.
- Since we use an external payment gateway, for our payments the refund requests in cases of failed transactions will have to be addressed with your respective banks.
- However, we can suggest the below points to keep in mind in case of such an event.
- Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
- If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can contact your bank directly.
- You can also contact us over whatsapp on 9902477766 or 9886835202 and request for a barcode for payments.
Return policy
- If there are defects in the product you receive, you can take a picture and share it via email ([email protected]) to process your return/replacement request. Our team will get in touch and address the issue.
- You can also contact us over whatsapp on 9902477766 or 9886835202
- You can either opt for a replacement or a refund depending on the issue you might have with the product.
- In the case of T-shirts, we have to keep hygiene in account and refuse returns where it’s obvious that the item has been worn, washed or soiled.
- In case of graphics, the material should not be in a torn state, the adhesive layer should not be peeled off and the material in general should not be wrinkled or folded.
- In the case of mugs and posters, we have to make sure there are no cracks, breaks or damages to the brittle surfaces.
- The refund time could be between 2-15 days depending on whether or not the order has been dispatched and also the condition of the returned object.
- We will refund the amount via the payment gateway back into the source of payment.
Self shipping for Returns –
- Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
- You can courier the product(s) to the address mentioned below : Barageness Pvt Ltd, A-9, Zumber Bunglow, Vishwashanti Colony, Lane No.2, near Nexa Showroom, Vishwashanti Colony, Pimple Saudagar, Pimpri-Chinchwad, Maharashtra 411027
- If the product was returned due to damages from our end, then we bear the delivery charges.
- If the product was returned for size or design change then the customer bears the return delivery charges.